Strategy Driven

NOVEMBER 24, 2010

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. In the elevator business, you can be hugely successful and highly profitable by going unnoticed.

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Roundtable Talk

NOVEMBER 12, 2010

Jay Woo , CAA South Central Ontario’s Chief Operating Officer offered up this piece of advice: “Stay connected to your front line.” Senior management reviews the ideas and responds to questions raised. LeaderTalker | January 5, 2011 at 10:31 PM | Hi John… thanks for reading and sharing your thoughts.

COO 28

COO Chief Operating Officer Blog Godin 28

Harvard Business Review

NOVEMBER 16, 2011

In 2009 Tony Scibelli, Vice President of Human Resources and Operations at Faxton-St. Luke's Healthcare learned that the Chief Operating Officer and Chief Nursing Officer were going to launch "relationship-based care," a comprehensive cultural change program to focus doctors' and nurses' attention on patients and their families.

Human Resources 15

Human Resources Chief Operating Officer Ulrich Operations 15