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Inside Job – Unveiling Economists’ Ties to the Financial Sector

Strategy Driven

And with unemployment rates above 9 percent, many wonder if the market turmoil will ever end. Paul examines how the film – which raises concerns about conflicts of interest for economists in academics – is influencing some leading economic thinkers. Copyright 2007-2011 by StrategyDriven, Inc. Consider leaving a comment!

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Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

Strategy Driven

The source of much of this faulty information is client service personnel, who ultimately are not in an objective position to gather and share unbiased feedback, due to factors such as personal client relationships and potential conflicts of interest. For more information about Richard, click here.

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Bonuses Should Be Tied to Customer Value, Not Sales Targets

Harvard Business Review

That is perhaps the most frequent question I’ve received since 2011 when GlaxoSmithKline changed the link between the bonus pay of our pharmaceutical sales professionals in the United States and the numbers of prescription sold for a particular medicine. Department of Justice over past sales and marketing practices to reach that conclusion.

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At Olympus and Goldman Sachs, Two Very Different Whistleblowers

Harvard Business Review

In 2011, Woodford was asked to lead the Japanese maker of optical equipment, first as president (in April) then as CEO (in September). The different implications arising from hard fact and harsh opinion are illustrated by two whistleblowers who have recently published books. Goldman settled within months for $550 million.

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The Steep Psychological Price of Starting Your Own Company

Harvard Business Review

In this glowing yet skeptical-in-all-the-right-places article, Jason Fagone introduces readers to the SpeedForm, a shoe made in a bra factory that just might be Under Armour''s best chance at chipping away Nike''s 40% hold on the athletic shoe market. Plank says the shoe is cheap enough to be made in the U.S. —Andrea Ovans.

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The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

In their marketing, accounting and auditing firms claim to be full-service business advisors, in order to get business. There was a conflict of interest in alliance with Enron…not objective enough. Overt marketing hype led to an unwatchful marketplace…which always wakes up to the realities of business eventually.