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Good Power: Changing a Life. Changing Work. Changing the World.

Leading Blog

And when delivering bad news, use a velvet hammer. Speaking about tough truths in affirmative tones let critiques land constructively. When CEO Sam Palmisano stepped down at the end of 2011, there were several qualified replacements, including Rometty. How do we do that? Even with major changes, some things don’t change.

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