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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. To that end, Dr. Deming might well ask, “By what method” can we determine the “right” things to do? Mark Lane, 2019).

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Restaurant Week (An elementary look at quality culture fundamentals)

Deming Institute

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” I have gone through the recruiting process with hundreds of college graduates and have been struck by the general lack of some key fundamentals that are necessary regardless of industry. References.

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Deming’s Ideas Applied at Intermountain Healthcare Since 1988

Deming Institute

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011).

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Using Deming’s System of Profound Knowledge to Gain Insight into Data Collection

Deming Institute

The theory of knowledge helps us recognize that someone decides what data to collect and what operational definitions to use. Knowledge about variation helps us recognize that obtaining data (measurements) is a process and that variation is present in all processes.

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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Duke and James D. Murphy For the last 50 years, elite U.S. Authors James D.

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The Professional: Seven New Rules

Strategy Driven

The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset. Value creation in every field is a distributed process. Copyright 2007-2011 by StrategyDriven, Inc. We live in a complex world.

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The Best Companies Aren’t Afraid to Replace Their Most Profitable Products

Harvard Business Review

More than 40% of the unicorns that went public since 2011 saw their valuation stay flat or dropped. Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Back in 2009, there were just four companies that fit the bill. Consider China’s Tencent.