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Performance Measurement

Strategy Driven

Filled with in-depth insights from experts at McKinsey & Company, this reliable resource takes a much more qualitative approach to what the authors consider a lost art. Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation.

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The State of Strategy Consulting, 2011

Harvard Business Review

The days when you could make a living responding to companies' discovery of strategy, as in "Gosh, we gotta get ourselves one of those," are gone with the 1970s (or maybe the 1990s in the "developing world"). On the one hand, membership in the top bracket — the lofty heights occupied by the likes of McKinsey & Co. Monitor & Co.,

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Most Industries Are Nowhere Close to Realizing the Potential of Analytics

Harvard Business Review

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete. Insight Center. The Next Analytics Age.

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Marketing to Rural China

Harvard Business Review

Getting around these retailing hurdles will require flexibility and creativity. Helped by a central government subsidy of 3,000 RMB per store, Suguo helps remodel retail outlets and keeps them stocked. In recent years, P&G has invested as much as 30% of R&D to develop products that fit the tastes and budgets of China's rural consumers.

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These 6 Sectors of Africa’s Economy Are Poised for Growth

Harvard Business Review

In 2011, we published an article in HBR examining the surprisingly rapid growth of African economies and consumer markets. New research conducted by the McKinsey Global Institute makes it clear that Africa faces real economic headwinds including declining investment and savings, and rising government indebtedness.

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The Hidden Costs of Cash

Harvard Business Review

There is no fee charged to retailers who use it and no exorbitant interest rates lying in wait for consumers. retail businesses lose about $40 billion annually because of the theft of cash alone. What about the costs of cash in developing economies, where cash use is much more prevalent? It’s safe from hackers. How can this be?

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What Management 2.0 Looks Like

Harvard Business Review

In this first leg of the HBR/McKinsey M-Prize for Management Innovation , we asked the most progressive thinkers and radical doers from every realm of endeavor to share a story, a hack, a disruptive idea, or an experimental design that illustrates how the web can help overcome the limits of conventional management and create Management 2.0.