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Funders Can Give More than Money

Harvard Business Review

The outlook is only marginally better for endowments , with returns on their invested capital hovering around 5 percent—as they did in 2011. When presented with a surprising idea, smart organizations will bravely listen, because what comes next might just be game-changing innovation. percent lower than its value in 2007.

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What I Learned from Leading a Tunisian Ministry During the Arab Spring

Harvard Business Review

After the toppling of Dictator Ben Ali in January 2011, whose stifling reign lasted nearly a quarter century, the country faced a rocky start to a new ruling order. I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. How could I refuse? Build bonds to strengthen trust.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

More importantly, he offers concrete examples of how any organization—large or small, and regardless of industry—can innovate in ways that delight customers and attract top-level talent. What do leaders often get wrong when they think of innovation ? Many of them have little understanding of what innovation actually means.

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