2011 Environment Gordon Innovation 
N2Growth Blog
AUGUST 22, 2010
Share and Enjoy: View Comments [link] Gordon R. I often engage in the MBWA behaviors and though I am not the expert that my team members are, I have stepped in to help them whenever needed, and yes, on occasion when it wasn't, but our open and respectful environment allows them to say "I got it, thanks." I Think Not.
Harvard Business Review
APRIL 11, 2013
Harry Gordon Selfridge, who founded the eponymous London-based retailer, did the unthinkable when he opened his first store in 1909, taking merchandise out from behind the counters so that customers could actually touch it. Innovation Leadership Retail' Hubris, right? That''s just negligent. The patient needed radical surgery.
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