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Leading Collaboratively…a 21st Century Necessity

You're Not the Boss of Me

Technology, too, has brought us closer together and the opportunities we have to develop relationships and work with others on-line are many and varied. Jones January 31, 2011 at 2:26 am Gwyn, I couldn’t agree with you more. Thanks, Brandon Reply Gwyn Teatro January 31, 2011 at 10:21 pm Hi Brandon, Yes, I agree.

Blog 55
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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

Achieving coherence requires a sharpness of focus that few companies have mastered. Large downturns (such as this recession), technology disruptions, or regulatory shifts create discontinuities that simply accelerate the industry’s evolution toward this equilibrium state. The leading companies are getting out in front of this trend.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

The Bad: The Local Coffee Shop In tough economic times, small business owners should have a laser-sharp focus on great customer service, doing everything they can to ensure their customers feel respected and loved. Use technology to provide quick, efficient customer service. Make your customers feel valued. All rights reserved.

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Make Your Knowledge Workers More Productive

Harvard Business Review

Our research and work with companies suggest three broad approaches you can try, each with its own pros and cons: Enact a sharp "decree" to force a specific change in behavior. Marissa Mayer, Yahoo''s CEO, ended the company''s work-from-home policy to foster a more collaborative, innovative environment.