2011 Examples Innovation Scenario Planning 
CO2
JANUARY 2, 2011
The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. They look at 9 Building Blocks that form the business canvas.
Harvard Business Review
MARCH 23, 2011
For a number of reasons, the size, complexity scale and symmetry of risk are vastly different in 2011 than 1991. For example, in Japan, the utility company believed its nuclear problem was water — not enough water to cool the reactors and ponds. In a first-of-its-kind world, modelling past events to predict the future won't work.
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