Strategy Driven

JULY 13, 2011

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. For example, a hotel or restaurant chain might measure the average time between remodeling projects as an important driver of health. Copyright (c) 2011. About the Authors.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JUNE 24, 2015

Let’s consider first the example of Blink Booking , which Rebeca Minguela started in 2011 after graduating from HBS. based Hotel Tonight , a last-minute online-booking service founded in 2010. First, she had to persuade many hotels in Spain to sign up for the service, often by conducting individual sales calls.

Business Model 8

Business Model Hotels Supply Chain Globalization 8

Harvard Business Review

JUNE 26, 2013

In some cities, for example, sharing economy services have been banned under laws that prohibit unlicensed hotels, taxicabs, and other professional services. The company now operates in 190 countries and 28,000 cities, and its founders expect the service to grow to 100 million annual bookings and revenue of $1 billion.

Hotels 8

Hotels Disruptive Innovation Licensing Efficiency 8

Harvard Business Review

JUNE 20, 2014

While marketing budgets have been steadily rising as a percentage of firm budgets since 2011, many CMOs still lack real authority over decisions that most affect the customer, since most are delivered through touch points not owned by marketing. This will probably happen if you don’t do that.’ That was very helpful.”.

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

MARCH 2, 2015

In 2012, Congress gave the FAA until 2015 to develop rules for military, commercial, and privately-owned drones to operate in U.S. In fact, the FAA had originally promised the rules by 2011, but it proceeded to miss every deadline it set for itself , as well as those established by Congress.

Transportation 8

Transportation Proposal Technology Press Release 8

Harvard Business Review

MAY 8, 2017

Long before becoming CEO, in 2016, he was searching for new growth in the hypercompetitive travel reservations market, coming across a pair of small European startups with a business model opposite to Priceline’s in two key ways: Instead of taking an up-front 25% commission on a hotel reservation, the startups charged only 15% after check-out.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

MAY 10, 2011

For example, a decade before Apple released its iPad, Bill Gates demonstrated a tablet computer to a capacity audience of 12,000 at a big Las Vegas hotel. Stephen Wunker is the author of Capturing New Markets: How Smart Companies Create Opportunities Others Don't (McGraw-Hill, June, 2011).

Venture Capitalist 12

Venture Capitalist Venture Funding Entrepreneur IPO 12

Harvard Business Review

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. It was a hopeful moment across the region and particularly in Tunisia.

Politics 10

Politics Chief Information Officer Tourism Environment 10

Harvard Business Review

OCTOBER 2, 2012

The company is now pervasive - with 65 million unique visitors each month scouring the site for reviews of hotels, restaurants and sites around the globe. Every time a consumer clicked on a hotel to book a room, TripAdvisor would charge the hotel something. Suddenly, everything began to (literally) click.

EBITDA 8

EBITDA Engineering Travel Business Model 8

Harvard Business Review

SEPTEMBER 11, 2014

For example, restaurants and hotels often have difficulty predicting demand for their services, because many factors influence whether, when, and where people eat out or travel. If you’re in the upper-left quadrant, you are with industries that face high demand uncertainty but low technological uncertainty.

Uncertainty 22

Uncertainty Industry Bottom-up Technology 22