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Do You Understand Your Target Audience? How to Use an Empathy Map [video]

Engaging Leader

AUGUST 29, 2012

One of the great leadership teachers of our time passed away on July 16, 2012. In 2011, Time magazine named it one of the 25 Most Influential Business Management books of all time. In this video, I show an example of how to use the Empathy Map. How to Use an Empathy Map [video] appeared first on Engaging Leader.

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