Strategy Driven

JULY 13, 2011

Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers. Kaplan and Norton point out that customer satisfaction, internal business processes, learning, and revenue growth are important drivers of long-term performance. Copyright (c) 2011. About the Authors.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

First Friday Book Synopsis

FEBRUARY 1, 2012

Harvard Business Review on Aligning Technology with Strategy Various Contributors Harvard Business Review Press (2011) How and why technology should support your organization’s strategy…not the other way around This is one of the volumes in a series of anthologies of articles that first appeared in Harvard Business Review.

Review 80

Review Technology Strategy Books 80

Coaching Tip

SEPTEMBER 20, 2011

Newly armed activists can become the source of creativity, innovation and new ideas to take your company or governmental representatives forward. 1 national infrastructure priority," says Roy Norton, the nation's consul general in Detroit. Sources: Bloomberg BusinessWeek, September 19, 2011 and Forbes, September 26, 2011.

Power 102

Power Norton Hamel Leadership 102