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November 2011 Edition - Strategy Execution Newsletter - On Managing Processes

Six Disciplines

External Resources On Managing Processes. Business Process Management articles (BPM Institute) (Oct 2011). RESULTS FROM LAST MONTH'S QUICKSTUDY SURVEY : Process Innovation. How well your organization manages risk has a profound effect on how consistent and predictable your results will be.

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Lead by Providing Bearing, Room, and Backup

Lead Change Blog

Theunissen and Stubbé (2011) provide an excellent strategy: leading by providing bearing, room, and backup. A team member in an innovative environment will by the very nature of the task need to take calculated risks. Especially when a team member takes a risk and it doesn’t pan out, the way you deal with this is crucial.

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How Dumb Is Your Business?

N2Growth Blog

If your company’s long-term business plan requires the acquisition, or retention of the uber employee then your business not only has a risk management issue, but it is likely not scalable. It will be interesting to see if the next round of Google innovation will be as successful as the beauty of their initial simplicity.

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Ideas Don't Equal Innovation | N2Growth Blog

N2Growth Blog

As a result of our conversation, I decided to dust-off an old post, give it a few updates, and pass along my thoughts, which can be best summarized as “ Ideas Don’t Equal Innovation. “ It is my hope to help dispel the myth that ideas are inherently good things.

Blog 384
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Why Businesses Fail | N2Growth Blog

N2Growth Blog

Decisions made at the gut instinct or data level can be made quickly, but offer a higher level of risk. Decisioning at the information level affords a higher degree of risk management, but are still not as safe as those decisions based upon actionable knowledge. I Think Not. mikemyatt: RT @janemyatt Their sacrifice.

Blog 396
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How Avaya Turned Around Its Customer Ratings

Harvard Business Review

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.

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What the EPA’s Clean Power Plan Looks Like in Practice

Harvard Business Review

” Policies such as the new EPA proposal, which would establish firm limits on carbon pollution from power plants, will only help accelerate these much-needed market innovations. All told, they slashed carbon pollution from electricity by 20% from 2005-2011, led by Washington, which saw a 46% reduction during that period.

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