2011 Innovation Scenario Planning Strategy 
CO2
JANUARY 2, 2011
The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. This final chapter puts it all together.
Harvard Business Review
MARCH 23, 2011
For a number of reasons, the size, complexity scale and symmetry of risk are vastly different in 2011 than 1991. The kind of thinking generated by scenario planning, video/war-gaming, and design thinking need to move from the margins of corporations and government organizations to core strategic positions.
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