Deming Institute

SEPTEMBER 15, 2016

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger explores his work on the HIV/AIDS problem and how it relates to applying statistical and systemic thinking to improve people’s lives. There are many ways we need to fix our current economic system.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Deming Institute

JUNE 30, 2020

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.”

Covey 69

Covey Deming Six Sigma Efficiency 69

Harvard Business Review

NOVEMBER 13, 2013

When we applied the techniques of Six Sigma analysis to the CMS data, we found that just 32 hospitals — less than 1% of the hospitals in the data — accounted for about 25% of the excess accepted charges. The conclusion we draw from this is that before fretting about fixing the health care system in general, the U.S.

Six Sigma 12

Six Sigma Cost Health Care Analysis 12

Harvard Business Review

NOVEMBER 11, 2013

Health care systems are transforming themselves to deliver the “Triple Aim” of providing better care and a better patient experience, improving the health of populations, and lowering the cost of care. The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

AUGUST 28, 2012

For example, In August 2011, consumers in Mexico's fifth largest urban area, Toluca, were offered a new product, PureIt , a home water purifier that enabled them to not have to lug 40-pound garrafones (bottles) of drinking water to their homes from the grocery store.

Marketing 12

Marketing Company Six Sigma Engineering 12

Harvard Business Review

JANUARY 29, 2015

CEO Jeff Immelt declared in 2011 that GE needed to become a software and analytics company or risk seeing its hardware products become commodities as information-based competitors took over. Bill Ruh was selected in 2011. A design studio is geared for collaboration and innovation work with customers and partners.

Software 8

Software Six Sigma Insourcing P&L 8

Skip Prichard

JULY 15, 2019

More importantly, he offers concrete examples of how any organization—large or small, and regardless of industry—can innovate in ways that delight customers and attract top-level talent. Others may read this enthusiastically, thinking, “Yes, it isn’t me, it’s the system,” and yet you wouldn’t let them off the hook that easily, correct?

How To 75

How To Middle Management Innovation Technology 75