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Contingency Planning | N2Growth Blog

N2Growth Blog

link] Ryan Marshall Terrific post! link] mikemyatt Thanks for the kind words Ryan and I'm glad you found the post to be of use. link] mikemyatt Thanks for the kind words Ryan and I'm glad you found the post to be of use. link] Most Tweeted Articles by Leadership Development Experts [.]

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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

Image Credit: Ryan Plomp via UnSplash Today, I feature an interview with Debbie Laskey , MBA. I am known to say, “I would rather pay for a meal than getting it free, because if it were free, someone provided such horrible service or the meal was wrong, and a manager believed that by not paying, everything was made better.

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Social Media Responsibility | N2Growth Blog

N2Growth Blog

Keep fighting the good fight, and I hope others are keeping an eye out for the negative effects of our children's digital use… [link] Ryan Knap Bystander syndrome was the first thing which popped into my head. Thanks for sharing Ryan. I guess time will tell. link] shilpa you have some great points here. Thanks for sharing.

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Stop Selling and Add Value | N2Growth Blog

N2Growth Blog

The problem with many sales organizations is that they still operate with the same principles and techniques they were using in the 60′s, 70’s and 80’s. Call me crazy, but I don’t want to talk to someone who wants to manage my account, develop my business, or engineer my sale.

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How Self-Service Kiosks Are Changing Customer Behavior

Harvard Business Review

I talked with Ryan Buell , an assistant professor at the Harvard Business School, who studies the intersection of operations and customer behavior. Cinemark theater’s new self-service kiosks have “had concession spending per person climb for 32 straight quarters.” ” So why the uptick?