CO2

JANUARY 2, 2011

The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. Showing you how you can shift your perspective.

Business Model 141

Business Model Executive Coaching Execution Blog 141

Harvard Business Review

FEBRUARY 29, 2012

While social media doesn't shift Porter's model , the social era surely does. Most existing big organizations — the 800-pound gorillas — subscribe to Michael Porter's value chain framework. It carries with it one fundamental assumption: that customers are tangential to the process. Big Isn't Enough.

Porter 17

Porter Mass Marketing Supply Chain Retail 17

Harvard Business Review

OCTOBER 14, 2013

The University of Texas MD Anderson Cancer Center is seeking to reduce its cost structure by redesigning its health-care-delivery model to reflect the true costs of care (the early stages of the project were described in a 2011 Harvard Business Review article by Robert S. The actionable cost savings from process improvement.

Health Care 8

Health Care Kaplan Porter Cost 8

Harvard Business Review

SEPTEMBER 24, 2013

Each step in this process leads to another. It’s analyzing processes, measuring outcomes, and changing practices until you get it right. Health care spending topped $2 trillion in 2011. Health Operations' The Cleveland Clinic’s Journey. Lowering Costs Without Compromising Quality. percent in 1960. How many are needed?

Health Care 9

Health Care Supply Chain Cost Quality 9

Harvard Business Review

OCTOBER 21, 2016

Michel Porter and Mark Kramer pioneered the idea of “creating shared value,” arguing that businesses can generate economic value by identifying and addressing social problems that intersect with their business. This can disrupt a firm’s ability to operate on schedule and budget. ” Improving risk management.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

JUNE 18, 2018

Six years ago, Harvard’s Michael Porter and FSG’s Mark Kramer made the bold statement that shared value — the idea that the purpose of a company is to achieve both shareholder profit and social purpose — would “reinvent capitalism.” It must be woven into a company’s operational fabric.

Marketing 12

Marketing Porter Metrics Brand 12

Harvard Business Review

MAY 3, 2018

Indeed, from 2011 to 2017, the GAFAM companies (Google/Alphabet, Amazon, Facebook, Apple, and Microsoft) acquired more than 65 leading-edge European technology companies. In many cases, as with Skype, the size of the European operation shrank after the acquisition. will also be pivotal in that process.

Company 8

Company Venture Capitalist GDP Retail 8