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The W. Edwards Deming Institute 2016 Fall Conference, Sep 16-18

Deming Institute

2016 Deming Institute Annual Conference. Lean coffee session at the 2015 Deming Research Seminar. Edwards Deming Institute®. September 16 – 18, 2016. Michigan State University. East Lansing, Michigan. Find more information and the registration form. Facilitators. Eric Budd, Improvement Coordinator at Peaker Services.

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The Promise of Gemba

QAspire

They end up expecting results without caring about the process and its purpose. Edwards Deming said, “If you wait for people to come to you, you’ll only get small problems. Check out the collection of great leadership posts in November 2012 Edition of Carnival of Leadership Development at Dan McCarthy’s Great Leadership Blog.

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

Deming Institute

This webcast shows Bob Browne ’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods.

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Applying Quality as a Business Strategy at Hallmark Building Supplies

Deming Institute

This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies ’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. Doing so helps illustrate that the process is a long term effort to continually improve the management system of the organization.

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Analyzing Data Requires an Understanding of the System Generating the Data

Deming Institute

In exploring whether the data supports the idea that there has been an effort to improve customer service the article mentions that complaints about taxis increased in 2012, and then provides an explanation of a system change that is likely the cause. In that year taxis were required to prominently display the phone number to complain.

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The November, 2012 Leadership Development Carnival

Great Leadership By Dan

Welcome to the November, 2012 edition of the Leadership Development Carnival! For you reading pleasure, this month's Carnival offers up a Fall harvest of posts from some of the best leadership bloggers from around the world. Think of it as leadership graffiti. (-: Bon appétit! John Hunter , from The W.