Harvard Business Review

MAY 23, 2018

Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. The new rivals revolutionized customer expectations, causing Nokia’s Symbian operating system to become outdated. Practice #1: Increase trust by defining new conversational norms.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

AUGUST 13, 2012

In the run-up to the London 2012 Olympics, for example, the global financial crisis caused private developers for the Olympic Village project to withdraw, requiring a refinancing package backed by government. Consider, too, that when threats materialize at large-scale events, the damage often spills over to other parties.

Risk Management 14

Risk Management Management Committee Insurance 14

Harvard Business Review

JUNE 24, 2013

They break under stress. Why do relatively few companies prove resilient and withstand stress? And why are even fewer "anti-fragile" — that is, they get stronger when stressed? Anti-fragile systems love randomness and uncertainty; going beyond resilience or robustness, they get stronger with stress and volatility.

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

AUGUST 10, 2012

The fact is, London 2012 is the largest and most sophisticated sports information technology (IT) project of all time. It has been our responsibility to lead the consortium of IT partners involved in designing, building, and operating the massive, mission critical IT infrastructure and solutions that support the Games.

Committee 14

Committee Project Audience Information Technology 14

Harvard Business Review

NOVEMBER 10, 2017

Look no further than the recent protests against the completion of the Keystone and the Dakota Access pipelines , or the opposition that stopped the development of the Cape Wind Associates’ offshore wind farm in Nantucket Sound. Conflicts like these with local communities are not only divisive, they are expensive.

Company 8

Company Supply Chain Real Estate Stakeholder Analysis 8

Harvard Business Review

JANUARY 13, 2016

New tools are already making rickshaws more reliable and demonstrating how modern technology can be mashed up with traditional technology to solve problems in developing cities around the world. Their increased productivity has put many rickshaw operators on a path to ownership and, in many cases, the means to upgrade to cleaner vehicles.

Transportation 8

Transportation Technology Price Innovation 8

Harvard Business Review

SEPTEMBER 6, 2016

When a private equity firm adds a new company to its portfolio, analysts rigorously size up its financial, operational, and competitive condition. Selectively developing top team members to accomplish the strategy. Not seeking CEOs who value talent development. In fact, management consultancy Bain & Co.

CEO 8

CEO Company Due Diligence Engineering 8

Harvard Business Review

OCTOBER 16, 2017

From 2007 to 2012 the Army health care system grew rapidly — with little central coordination — to meet the surging care needs from the wars in Iraq and Afghanistan. But as of 2012, Army providers were only assessed on their ability to meet clinical-workload standards (for example, psychologists were required to provide 0.75

System 8

System Health Care Quality Report 8

Harvard Business Review

NOVEMBER 21, 2016

” A 2012 study cited by the study’s authors estimated that the self-management of a chronic illness demands, on average, two hours of patient work each day — work that is often poorly supported, stressful, and frustrating in nature. Intentionally Design the Patient’s Job into the System.

Health Care 8

Health Care Insurance Technology Survey 8

Harvard Business Review

DECEMBER 19, 2016

In 2012, GE’s CEO Jeff Immelt launched GE’s digital strategy to connect minds and machines, combining a legacy of innovative industrial manufacturing with cutting-edge data and analytics expertise. ” Failure to grasp such disruptions — and adapt quickly — can be fatal.

CEO 8

CEO Supply Chain Disruptive Innovation P&L 8

Harvard Business Review

NOVEMBER 6, 2013

According to data published by the Kaiser Family Foundation, workers’ earnings rose by 47% from 1999 to 2012, but their contribution to health insurance premiums during that time went up by 180%. This increase has come at a high price, hitting home most obviously in workers’ pay. Working under a fixed-cost ceiling was, of course, difficult.

Health Care 8

Health Care Constraint Budgeting Quality 8

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. “Our instructors were teaching better, and our students were learning better,” Webb noted in The Red Circle , his 2012 SEAL memoir.

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

SEPTEMBER 8, 2016

By now everyone knows the story: Kodak went into a free fall that led to bankruptcy in 2012 because it failed to respond to the disruption of digital technology — even though one of its own engineers invented a technology for capturing a digital image in 1975. First, you need to inject new energy into a tired organization under stress.

Company 8

Company How To Business Model Engineering 8

Harvard Business Review

NOVEMBER 4, 2016

Adults in the United States spent, on average, 60 hours watching television news in 2012. Both in terms of operations and organization, this is certainly responsive to a more protectionist environment. But only 21% of TV news coverage in the U.S. is international, and 11% of that deals with U.S. foreign affairs. in the U.S.,

Globalization 8

Globalization Education Policies Survey 8