Remove 2012 Remove Human Resources Remove Leadership Remove Quality
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Management Improvement Carnival: 2012 Edition

QAspire

This time around, I will point you to 5 best posts and snippets written by Seth in 2012: Who Cares? : “ Caring, it turns out, is a competitive advantage , and one that takes effort, not money.”. Jamie Flinchbaug writes on lean, transformational leadership and entrepreneurial excellence. Jamie Flinchbaug. Sharlyn Lauby’s HR Bartender.

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Leadership Development Paradox

Coaching Tip

Although the executive education debate still rages on whether leadership is learned or innate , there is no doubt that the subject is being taught. . Back in October 2003, BusinessWeek reported that 134 companies from 20 nations spent $210 million to enroll 21,000 employees in executive leadership programs.

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Leadership Lessons from Outward Bound

Skip Prichard

Reprinted with permission from the book, Outward Bound Lessons to Live a Life of Leadership by Mark Brown, Berrett-Koehler Publishers, Inc. This concept of service that [Outward Bound founder] Kurt Hahn felt was so important,” said Laura Kohler, senior vice president of human resources, stewardship, and sustainability for Kohler Co.

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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

When a business shortchanges their labor or quality – its products, services, or level of customer service can suffer. Managers need leadership training that equips them to succeed. Quality first. Not so according to a 2012 Gallup Business Poll. Here are four principles to keep you on track: Hire the right people.

Cost 206
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Leading HR: Harnessing Social Power

LDRLB

Human Resource (HR) Departments are often seen as the enforcers of the organization; the unbendable glue that protects it from litigation and unscrupulous employees. Galbraith also wrote that “the long-term human resources role is to build social capital by creating richly connected interpersonal networks across the organization.”

Power 112
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How Employee Feedback May Have Prevented Deadly Meningitis Outbreak

Great Leadership By Dan

While it is the only location implicated in the widespread contamination in 2012, ex-employees of Ameridose, a drug-manufacturing organization that has some of the same owners of the NECC, have come forward with some shocking claims.

Mentor 232
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Leading HR: Harnessing Social Power

LDRLB

Human Resource (HR) Departments are often seen as the enforcers of the organization; the unbendable glue that protects it from litigation and unscrupulous employees. Galbraith also wrote that “the long-term human resources role is to build social capital by creating richly connected interpersonal networks across the organization.”

Power 68