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Future Leaders

Marshall Goldsmith

Two factors making global thinking a key variable for the future are the dramatic projected increases in global trade and integrated global technology, such as e-commerce. New technology is another factor that makes global thinking a requirement for future leaders. Technology can help break down barriers to global business.

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Why You Need Both Knowledge and Wisdom

Strategy Driven

New technologies and new leadership styles are needed to succeed and win. Drew Hiss launched his outsourced payroll and HR technology solutions company, Checkdate Solutions, in 1994. Dan Cooper co-founded ej4, a video-based online training company, in 2003, and was its CEO until selling in 2012. About the Author.

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Robots Are Starting to Make Offshoring Less Attractive

Harvard Business Review

The former states that digital technology and robotics are advancing at such a pace that: “Professions of all kinds — from lawyers to truck drivers — will be forever upended. The more processes can be automated, the less it makes sense to outsource activities to countries where labor is less expensive. Technology'

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Do Your Customers Actually Want a “Smart” Version of Your Product?

Harvard Business Review

There’s been a gold rush happening in technology these last few years, focused on the Internet of Things, or IoT. And while we’ve found customers for IoT connectivity, the number of our customers who value the new technology has been much lower than industry projections led us to believe.

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Morning Advantage: The Most Important Stories of 2013

Harvard Business Review

Foreign Policy reports in this intriguing list of the 10 most overlooked stories of 2012. And the bottom dropped out of the Indian outsourcing industry, which contracted as much as 80% while the Indian firm Aegis outsourced its call center — to Dallas. All of which points to a 2013 that looks nothing like 2012.

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The H-1B Visa Debate, Explained

Harvard Business Review

But it’s important to understand the underlying elements of this debate: one level rests on the heavy use of H-1B visas by outsourcing firms; another rests on the disagreement over whether the program increases companies’ access to scarce skills, or merely helps them minimize costs.

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Apple’s Patently Absurd Smartphone Crusade

Harvard Business Review

Between 2006 and 2012, the company was involved, sometimes as plaintiff and sometimes as defendant, in nearly 150 patent lawsuits around the world over various features of its iPhone — including hardware, software, and product design. Last month, the court reversed an eminently sensible 2012 ruling by federal appeals judge Richard A.