article thumbnail

6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Yet, less than 2 percent of all professionals have had formal education or learning to understand and improve listening skills and techniques. This lack of listening is a tremendous source of waste. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Consider leaving a comment! All rights reserved.

article thumbnail

Keeping It Professional When You Work in a Family Business

Harvard Business Review

Actively listen and use a professional tone with one another — that way you don’t make others feel excluded by your closeness or cause unnecessary squabbles when boundaries are breached. .” He eventually headed up the company’s development business before becoming the company’s president in 2013.