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Rethinking the Bank Branch in a Digital World

Harvard Business Review

More US bank branches closed in 2013 than ever before. Rather than going the way of Tower Records, leading banks are reinventing themselves with innovative mashups of digital technologies and physical facilities, a combination we call “digical.”. The most innovative banks have learned to provide customers with just this kind of fusion.

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Startup Accelerators Have Become More Popular in Emerging Markets — and They’re Working

Harvard Business Review

When we began collecting data in 2013 to explore differences between startup acceleration in emerging markets and in high-income countries, we expected stark differences. Related Video. 5 Principles for Innovation in Emerging Markets. Think about consumers' jobs-to-be-done.

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What Happened When Linkin Park Asked Harvard for Help with Its Business Model

Harvard Business Review

Here at Machine Shop , the wholly owned innovation company of the alternative rock band Linkin Park, we identified the need to think differently years ago. For more than a decade, Linkin Park and Machine Shop enjoyed success and continued to innovate. We also looked beyond music for insights.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

Total investment (internal and external) in AI reached somewhere in the range of $26 billion to $39 billion in 2016, with external investment tripling since 2013. With the AI field recently picking up its pace of innovation after the decades-long “AI winter,” technical expertise and capabilities are in short supply.

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