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Why Your CEO Just Doesn’t Get It

N2Growth Blog

I was absolutely stunned to read the results of a survey published in the January/February 2014 edition of Chief Executive in which respondents (sitting CEOs) ranked the top 10 skills needed for effective leadership. High self-awareness — 26%. Brand/Engagement. Organizational/market/self awareness.

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How Great Leaders Value People

Lead Change Blog

The brand suffered, and franchise owners were running around with their hair on fire. By 2014, Popeyes did a 180-degree turn. The franchisees were giddy with the turnaround and began reinvesting in the brand, many remodeling their restaurants and building new ones around the world. The difference? Workers were valued.

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The Books That Impacted My Life In 2014

Joseph Lalonde

In 2014, I read a lot. Let’s start off with the physical books I read in 2014. In Calming The Storm, Jim mentions how we all need accountability and that’s why we typically lack self-control: We have no one to answer to. And how much more should we be aware of this truth? Are you ready? Physical Books.

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Influencers Wanted

Coaching Tip

To find these people, some companies conduct surveys and offer self-assessments to help the employee know themselves better. Outgoing: Extroverted and exuberant but also good self-monitors. Sources: The Wall Street Journal, February 12, 2014 and Management professors Adam Kleinbaum and Robert Cross. Competitive Advantage.

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Leadership in VUCA World: Perspectives on #IndiaHRChat

QAspire

This was the topic of June Edition of #IndiaHRChat in presence of special guest Faisal Hoque – an entrepreneur, author of Everything Connects – How to Transform and Lead in the Age of Creativity, Innovation and Sustainability (McGraw Hill, Spring 2014) and contributor to FastCompany and Huffington Post. Humble but self-assured.

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3 Ways AI Is Getting More Emotional

Harvard Business Review

Emotional inputs will create a shift from data-driven IQ-heavy interactions to deep EQ-guided experiences, giving brands the opportunity to connect to customers on a much deeper, more personal level. What are your customers’ emotional intentions when interacting with your brand? What is the nature of the interaction?

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

It starts by understanding customers’ affinity with the brands. Most leaders are already working to deepen customers’ relationships—converting uninterested consumers (transactors) into passionate brand advocates (promoters). These four types of customers represent different levels of brand affinity: 1.

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