Harvard Business Review

APRIL 16, 2015

” A quarter century later, not much seems to have changed: fewer than five out of the 100 CEOs on HBR’s 2014 list of best-performing CEOs even mention “return on capital” on their official biography — and none of those five lead companies listed in the Dow Jones Industrial Average (DJIA) or in the EuroStoxx50.

CEO 8

CEO ROIC Cost of Capital Merton 8

Harvard Business Review

APRIL 26, 2016

Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. ” As Walter Friedman documents in Birth of a Salesman , sales wasn’t seen as a function that required specialized training or education until well into the 20 th century.

Education 8

Education Levitt Retail Training 8

Harvard Business Review

SEPTEMBER 7, 2016

We equipped a dozen chaiwalas with HomeStoves, trained them to use the stove, printed BioLite banners to hang on their stands, and set them up with cords, so customers could charge their phones off our stove. In 2014 we partnered with Greenlight Planet to take a spin at door-to-door stove selling. Photograph courtesy of BioLite.

Marketing 8

Marketing Microfinance Retail Development 8

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. The parts of the business where the approach is used most intensively grew revenue by double digits in 2014. Insight Center. Sponsored by GE Corporate.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

MAY 15, 2014

The report describes the company’s governance response and changed compliance framework — from holding 20 audit committee meetings in 2014, to substantial organizational restructuring, to enhanced education and training. On paper, Walmart appears to have adopted many best practices and to have set out a sound plan for moving forward.

Compliance 8

Compliance Committee Globalization CEO 8

Harvard Business Review

FEBRUARY 17, 2016

China can’t build enough new hospitals and train sufficient doctors to take care of its rapidly aging population. This frugal solution is built around affordable and easy-to-use medical devices that can be operated by nurses in rural clinics. To rein in these costs and deliver better care at lower cost, the U.S.

Cost 8

Cost Globalization Innovation Banking 8

Harvard Business Review

MAY 27, 2015

A supplier might need a working capital loan to finance a big order. Recent work by Joe Fuller at Harvard Business School shows a significant gap in “middle skills,” those that require more training than a high school diploma but less than a college degree. Policymakers should also work to foster entrepreneurial skills.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Harvard Business Review

DECEMBER 4, 2015

Parkland has operated like an ACO since establishing its community-based primary care clinic in 1989 — out of necessity. We still operate that way today. By contrast, nearly every program at Parkland “loses” money (if you think in typical hospital-finance terms). A mission-driven payer mix.

Health Care 8

Health Care Innovation Insurance Cost 8

Harvard Business Review

SEPTEMBER 10, 2015

In 2014, for example, 18 IPOs raised a record-breaking $9.8 We selected this benchmark because it reflects the phase in which companies have proven product viability, achieved initial product/market fit, and are now expanding sales and growing more complex operations. billion, compared to just $1.2 billion in 2013.

Venture Capitalist 8

Venture Capitalist Entrepreneur Marketing IPO 8

Harvard Business Review

MAY 4, 2017

It has benefited the tech industry enormously, and other sectors, including health care, science, and finance, have also used it to fill gaps in their workforces. have lobbied against making the H-1B program more restrictive, arguing that they help American companies become more competitive by handling their IT operations.

Outsourcing 9

Outsourcing Engineering Skills Information Technology 9