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Mackert and Garfield Named to Board of Examiners for 2015 Malcolm Baldrige National Quality Award

Six Disciplines

—The Commerce Department’s National Institute of Standards and Technology (NIST) has named Casey Mackert, Director of Baldrige Services and Dr. Jan Garfield, Baldrige Client Coach at Six Disciplines Consulting Services in Findlay, Ohio, to the Board of Examiners for the 2015 Malcolm Baldrige National Quality Award.

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Employee Relationships is a Serious Employer Responsibility

HR Digest

By emphasizing well-being and a holistic approach to work, the company has become a frequently cited case study of quality employee relations in HRM. A Garter study indicated that employee experience was a top priority for 47 percent of HR leaders and it is important for us to explore why.

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The Big Picture of Business- Evergreen Business Strategies. Digest of Take-Aways From 36 Articles.

Strategy Driven

Finely develop skills in every aspect of the organization, beyond the scope of professional training. Long-term track record, unlike anything accomplished by any other individual, all contributing toward organizational philosophy, purpose, vision, quality of life, ethics, long-term growth. It transcends customer service training.

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The Big Picture of Business- Professional Education Necessary for Company Success

Strategy Driven

Today's workforce will need three times the amount of training that it now gets if the organization intends to stay in business, remain competitive and tackle the future successfully. Training is rarely allowed to be extensive. Teaching-Training. 7 Biggest Misconceptions About Training: 1. Therein lies the problem.

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Failing to emphasize training. Without employee communications, suggestion boxes, publications, training videos, speeches and other professionally prepared instruments, the company is fooling itself and its customers about the commitment to quality. Read case studies of Malcolm Baldridge Award winners.

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