Harvard Business Review

MARCH 2, 2018

The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. An alternative emerging at healthcare institutions worldwide is human-centered design and co-creation, a set of approaches that can accelerate and humanize healthcare innovation.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

DECEMBER 31, 2015

When redesigning the new and expanded emergency room at the Mayo Clinic’s Saint Marys Hospital in Rochester, Minnesota, Mayo leaders didn’t just want to add more rooms and square feet. They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

NOVEMBER 21, 2016

According to a 2015 survey on the patient experience , nearly 30% of patients physically carry x-rays, test results, and other critical health data from one provider’s office to the next. Innovating for Value in Health Care. And 55% say their medical history is missing or incomplete when they visit their doctor. Insight Center.

Health Care 8

Health Care Insurance Technology Survey 8