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Hiring the Best People – You’ve got it all wrong!

HR Digest

During the 2008 global financial crisis (GFC), BCG and the European Association for People Management surveyed 3,400 executives, including 90 senior human resources leaders in more than 30 countries, to see how they were responding. Start by benchmarking your current hiring processes. Casting a wide net. Keep it real.

Media 111
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Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Harvard Business Review

In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. Improving customer experience is often a top business priority, but what about employee experience?

Brand 8
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INTERVIEW: Philip Morris International’s Charles Bendotti on Emerging Contemporary Workplace Culture

HR Digest

We understand implicitly that this facilitates knowledge sharing among markets and combines unique perspectives to propel our business and smoke-free vision forward. In 2012 he was named Vice President, Human Resources Asia, a position he held until December 2016, and then Senior Vice President, Human Resources.