Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. Eliminating layers of management.

Cost 11

Cost System Management Franchising 11

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. Although long ignored, these middle management positions have become increasingly recognized as critical to executing a company’s strategy.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

MARCH 8, 2018

Both companies named leaders from completely different parts of the business as their current heads of People — Apple’s Deidre O’Brien came from Worldwide Sales and Operations and Microsoft’s Kathleen Hogan came from Worldwide Services at Microsoft. Greater diversity of perspectives. Improved retention of top talent.

Company 8

Company Learning-by-Doing Human Capital Report 8

Harvard Business Review

DECEMBER 31, 2015

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

DECEMBER 8, 2016

In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. Improving customer experience is often a top business priority, but what about employee experience?

Brand 8

Brand Benchmarking Performance Review Participative 8

Harvard Business Review

MARCH 30, 2017

In 1980, Jim Baron, now a professor at the Yale School of Management, and William Bielby, now a professor at the University of Illinois, published a seminal article on firms and inequality. Firms varied in the extent to which frontline operators were responsible for programming these machines, versus engineers maintaining control.

Marketing 8

Marketing Short-term Incentives Long-term 8

Strategy Driven

NOVEMBER 18, 2016

Don’t make this a human resource exercise. Don’t let this become a “check the box to keep human resources happy” exercise. And give it the same time, importance, attention, and resources as you do the strategic operating plan. Copyright 2007-2016 by StrategyDriven Enterprises, LLC. About the Author.

Company 50

Company Organizational Behavior Human Resources Ethics 50

HR Digest

APRIL 30, 2019

Through culture, organizations are able to establish and manage their sustainability goals such as social impact, environmental footprint, employee engagement, satisfaction, etc. Philip Morris International Operations Center Lausanne, Switzerland. That’s the kind of culture that drives employee engagement and motivation.

Globalization 40

Globalization Human Resources Long-term Diversity 40

Harvard Business Review

MARCH 27, 2018

By 2021, worldwide cybercrime damage is expected to reach $6 trillion— double what it cost businesses in 2015∗ Of course, companies cannot protect what they cannot manage. And that’s where software asset management can help. Why Software Asset Management (SAM) Matters. Aligning Data Sources.

Asset Management 8

Asset Management Software Licensing Content 8

Harvard Business Review

MARCH 7, 2017

Just as striking is her description of Uber’s HR organization, which advised Fowler that because the manager in question was a high performer, HR did not feel comfortable punishing him. By early 2016 there were 20 HR business partners, covering almost 6,000 employees.

Compliance 12

Compliance Hedge Human Capital Finance 12

Harvard Business Review

NOVEMBER 10, 2017

About three-fourths of short-term acute-care hospitals lost money treating Medicare patients in 2016, according to the Medicare Payment Advisory Commission (MedPAC), an independent agency established to advise the U.S. If hospitals do not aggressively manage the cost of caring for Medicare patients against these fixed payments, losses result.

Cost 8

Cost Consensus Budgeting System 8

Harvard Business Review

JANUARY 27, 2017

In the past decade organizations have invested significant resources to try to address the gender gap in senior management. The only area where women pull ahead of men is in human resources, where they account for 71% of all HR managers. But these efforts aren’t really working.

Team 8

Team Diversity Company Policies 8

Harvard Business Review

NOVEMBER 18, 2013

For too long, the industry has asked marketers to manage multiple relationships with up to 40 vendors to execute online advertising. This is a significant deterrent for digital investment as it creates more work than value for already resource-strapped agencies and marketers. Operational convergence will drive strategy.

Advertising 9

Advertising Industry Technology Bottom-up 9

Harvard Business Review

AUGUST 21, 2017

It wasn’t until I moved to Paris in 1997 to become Finance Manager for Disney Consumer Products Europe, Middle East, and Africa that I experienced someone setting a non-negotiable boundary for herself. These advances will have also significantly increased the workload of more senior managers, keeping them working around the clock.

Team 13

Team Conference Restructuring McKinsey 13

Lead Change Blog

JUNE 23, 2016

Unfortunately, her title is a strategic, operational, financial, and cultural derailing eventuality to the intended track of her purpose, vision and values. Bill is frustrated with the work ethic and low levels of engagement within his management and employee ranks. Chris and Bill are at two ends of the same CEO-led management system.

CEO 166

CEO Leadership Chief Executive Officer Human Resources 166

N2Growth Blog

JANUARY 10, 2017

Sundar Pichai, Google CEO, October 2016. We currently operate in the era of ‘programmatic computing’, where data analysis involves heuristically searching for patterns in limited data sets, then performing operations on the result. “The last 10 years have been about building a world that is mobile-first.

Positioning 150

Positioning Company Engineering Incubator 150

Harvard Business Review

DECEMBER 11, 2017

physicians working as locum tenens has risen steadily from an estimated 26,000 physicians in 2002 to 48,000 physicians in 2016, or approximately 5% of the physician workforce. Developing these could help hospitals and clinics better identify, onboard, and manage highly qualified locum tenens.

Quality 8

Quality Survey Short-term Efficiency 8

Harvard Business Review

MAY 29, 2018

physicians practiced in groups wholly or partly owned by hospitals in 2016 and another 7% were direct hospital employees. Yet, according to the Medical Group Management Association, hospitals’ multi-specialty physician groups lost almost $196,000 per employed physician. Strengthen operations. Here’s how to do that.

Insurance 8

Insurance Incentives System Supply Chain 8