2016 Human Resources Motivation Operations 
Harvard Business Review
MARCH 8, 2018
Both companies named leaders from completely different parts of the business as their current heads of People — Apple’s Deidre O’Brien came from Worldwide Sales and Operations and Microsoft’s Kathleen Hogan came from Worldwide Services at Microsoft. Greater diversity of perspectives. Improved retention of top talent.
Harvard Business Review
DECEMBER 8, 2016
In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. Improving customer experience is often a top business priority, but what about employee experience?
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Harvard Business Review
MARCH 30, 2017
In aggregate, such dynamics would operate in a similar manner as unions, systematically raising the wages for low and middle earners relative to high-earners, such that the wage gaps between them are narrowed, thereby lowering wage inequality. There was also variation in whether these capital investments led to workforce reductions.
Strategy Driven
NOVEMBER 18, 2016
How did the most motivated, inspired, and productive workforce on the planet end up caring more about their bowling scores than their production numbers? A culture by design has a bedrock of carefully selected company-wide values that motivates employees, delights customers, serves their communities and sparks innovation and creativity.
HR Digest
APRIL 30, 2019
How do you keep the people at PMI motivated for change? That’s the kind of culture that drives employee engagement and motivation. Philip Morris International Operations Center Lausanne, Switzerland. I believe that our central purpose is the greatest motivator we have. And it’s a key focus for us.
Harvard Business Review
JUNE 8, 2018
When brothers Shep and Ian Murray cut their ties with Corporate America to start a little company on Martha’s Vineyard in 1998, their motivation was clear : “We’re making neck ties so we don’t have to wear them.” HBR Staff/Daniel Sambraus/EyeEm/Getty Images.
Lead Change Blog
JUNE 23, 2016
Unfortunately, her title is a strategic, operational, financial, and cultural derailing eventuality to the intended track of her purpose, vision and values. The CEO user base is diverse, yet it can be compared to an almost 100% installed “operating” system matched with immeasurably supportive “hardware.”. Why shouldn’t she be a CEO?
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