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Do Your Customers Actually Want a “Smart” Version of Your Product?

Harvard Business Review

There’s been a gold rush happening in technology these last few years, focused on the Internet of Things, or IoT. And while we’ve found customers for IoT connectivity, the number of our customers who value the new technology has been much lower than industry projections led us to believe.

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The Sectors Where the Internet of Things Really Matters

Harvard Business Review

Early adopters in these verticals are using the IoT to pioneer new product areas and to find efficiencies that save money or reduce demand for resources. has emerged as a leading adopter of smart meter technology for power utilities, approaching 50% penetration of 150 million total endpoints. In connected cities, the U.S.

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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business Review

Blockchain technology is not well understood and subject to a lot of hype. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry. Blockchain technology allows for near-zero transaction costs—even on microtransactions.

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60 Countries’ Digital Competitiveness, Indexed

Harvard Business Review

Yet in this short period, digital technologies have upended our world. Digital technology is widespread and spreading fast. They have deep resources for innovation with the ability to accelerate the penetration and adoption of digital products. Digital technologies are poised to change the future of work.