Chartered Management Institute

AUGUST 4, 2023

According to a recent joint report from CMI and the Social Market Foundation , one in four senior NHS managers are seen as ineffective. It's about active listening - helping people understand where their challenges are and how I can help them move forward. As much as anything, this is a management story. A picture of health?

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Chief Operating Officer Management Leadership Crisis Management 98

Chartered Management Institute

MAY 3, 2023

Here are CMI's highlights from 2022 and 2021. And, on BBC 5 Live's Wake up to Money programme (from 37:50; available until end of May), she stressed the importance of essential leadership behaviours such as transparency, humility and active listening in rebuilding trust within an organisation. Catch up here. Don’t miss out!

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Policies Article Skills Learning-by-Doing 121

Eric Jacobson

NOVEMBER 6, 2022

In the meantime, here's a reminder of what I selected as the Best Leadership Book of 2021. For 2021, my pick is, Heart First , Lasting Leadership Lessons From A Year That Changed Everything , by David Grossman , published in July 2021. Flashback : This time each year, I select my pick for best new leadership book for the year.

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Books Leadership Open-book Supply Chain 103

Eric Jacobson

MAY 29, 2022

Today, we flashback to 2021 : This time each year, I select my pick for best new leadership book for the year. For 2021, my pick is, Heart First , Lasting Leadership Lessons From A Year That Changed Everything , by David Grossman , published in July 2021. Question: Why do you believe readers have reacted that way to your book?

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Books Leadership Open-book Supply Chain 105

Eric Jacobson

DECEMBER 24, 2022

About this time a year ago, I announced my pick for the Best Leadership Book of 2021. Flashback to the 2021 post : This time each year, I select my pick for best new leadership book for the year. They could read a spread with one of our proven methodologies to know how to better communicate change or learn “8 steps to active listening.”

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Books Leadership Open-book Supply Chain 65

Eric Jacobson

DECEMBER 29, 2021

For 2021, my pick is, Heart First , Lasting Leadership Lessons From A Year That Changed Everything , by David Grossman , published in July 2021. Since we started, we’ve given away almost 3,400 copies to amazing trailblazers looking to learn and grow, and there’s still time to participate by using this link.

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Books Leadership Open-book Supply Chain 65