Tue.Jan 10, 2017

Lead Change Blog

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How to Improve Trust With One Word

Lead Change Blog

If you have ever visited a new doctor, dentist or other medical professional, you might find yourself in the exam room wondering: Will they respect me or talk down to me? Will we have enough time or will they seem hurried? Will we have the same values? I’m thinking about a recent experience. I realize now my underlying question is, “Am I going to be treated like a human being or just another case in a folder?

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