The Three Conversations that Follow Feedback
Leadership Freak
JANUARY 19, 2013
Three conversations follow negative feedback; excuse, denial, and/or tell-me-more. Excuse-conversations blame. Everyone who says, “It’s not my fault,” subtly or directly says, “I’m not responsible for my negative behavior, they are.” Excuses are the reason: You feel good about you and bad toward others. Frustration continues. Growth stops. Efficiency and effectiveness plummet.
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