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Three Key Criteria for Choosing the Right Custom Learning Partner

The Center For Leadership Studies

Endurance in the business of custom learning development is a key indicator that a provider is agile, innovative, responsive and able to consistently exceed client expectations. Review potential providers’ client lists and ask for referrals and endorsements. Industry Visibility Checklist. Longevity/track record.

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More Universities Need to Teach Sales

Harvard Business Review

.” You still see this Taylorite assumption that selling can be deduced to a series of behaviors in various areas: generic assessment tests, selling methodologies and “pitches” that allegedly apply across all sales situations, and chic “neuro-marketing” factoids about buying and selling.

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How Johnson & Johnson and American Express Are Developing Young Leaders

Harvard Business Review

Participants go through three intensive sessions and work on an “action learning project” as part of a small team. Both the American Express and J&J programs have been designed as immersive in that they deeply engage the participants and provide real-time challenges, coaching, and learning tools.

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Traditional Marketing Planning Is Wrong for Your New Venture

Harvard Business Review

Traditional marketing planning (TMP) activities have been a mainstay for the past four decades, but the theories behind them have limited relevance for new ventures facing extreme uncertainty. To be successful, new ventures must eschew these theories and instead rely on effectual marketing planning.

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The Right Way to Off-Board a Departing Employee

Harvard Business Review

If you have months for a transition, Leonard suggests creating a “carefully constructed action plan of learning,” whereby the “highly skilled, deep smarts employee is paired with one or more replacements” so they can observe her in action, learn and practice new skills, and receive feedback on their performance.

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Innovation Isn’t the Answer to All Your Problems

Harvard Business Review

Run an action-learning program to develop the top leadership team’s ability to confront ambiguity. Competing more effectively in existing markets is a completely different problem. What should leaders do to boost their organization’s ability to innovate? There’s a seemingly endless list of options to consider.