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Do You Know What Your Company’s Data Is Worth?

Harvard Business Review

Data contributes not only to brand equity, but to what constitutes product and service delivery in globally connected and hyper-competitive markets. Between 2013 and 2015 cyber-crime costs quadrupled, with the reported incidence rate growing exponentially. Today most organizations are data-driven to one degree or another.

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. Unfortunately, fewer than 20% of patients had completed both pre- and post-operative surveys. Select a project team. Engage local physicians.

Mayo 8
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Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

But he could not shake his newfound awareness of the amount of money Egan was losing with Westmid — the account's ratio of operating income to sales was a negative 28%. Its accounting system, however, remained simple and traditional. And they were shocking: Just 1% of Egan's SKUs accounted for 100% of its operating profits.

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How to Design a Bundled Payment Around Value

Harvard Business Review

The procedures and resources in the bundle would include pre-op appointment and testing, use of the operating room and facility services on day of surgery, surgeon, anesthesiologist and support staff, clinic visits, in-hospital drug and laboratory tests, and post-surgical physical therapy. Selecting the Patient Population.