What So Many Strategists Get Wrong About Digital Disruption
Harvard Business Review
JANUARY 3, 2017
People flock to Facebook, for example, because most of their friends and family are on it, which in turn allows Facebook to collect a large amount of data about us, and attract advertisers. It is a misconception to think that network effects inevitably and always lead to a winner-take-all market. Complements are not substitutes.
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