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Do You Have the IT For the Coming Digital Wave?

Harvard Business Review

It requires strong leadership from all senior IT executives, as well as new business acumen. Service delivery is marked by a ''good enough'' approach to error tolerance, relying more on rapid iterations and short cycle times. New, more agile , software development tools and testing methods are utilized.

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What It Takes to Become a Great Product Manager

Harvard Business Review

Contemporary organizations may do this process in a more agile and collaborative way, but the expectation is that PMs know best about what customers need and engineering is there to serve. Eriksson, Banfield and Walkingshaw ’s book Product Leadership has a section that has a lot more detail on this topic).

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

In response to the rapid advance of cloud computing, IBM’s software engineering groups embraced the Agile development method – with teams focused on incremental delivery of new capabilities every few weeks or months. Throughout these years of cultural transformation, Intuit’s leadership support has been constant.