Eric Jacobson

JANUARY 30, 2021

Fast Times is written by four authors, reflecting on their personal experiences leading dozens of top global digital companies across all sectors. Dahlstrom , based in London, is the global leader for McKinsey Digital’s B2C team. They share their expertise in a conversational style, delivering practical, actionable business guidance.

McKinsey 65

McKinsey B2C Telecommunications Globalization 65

Eric Jacobson

MARCH 20, 2021

Fast Times is written by four authors, reflecting on their personal experiences leading dozens of top global digital companies across all sectors. Dahlstrom , based in London, is the global leader for McKinsey Digital’s B2C team. They share their expertise in a conversational style, delivering practical, actionable business guidance.

McKinsey 65

McKinsey B2C Telecommunications Learning-by-Doing 65

Harvard Business Review

JANUARY 16, 2013

The Dutch telecommunications company KPN implemented social media to strengthen employees' connections to others, but the technologies have taken on a life of their own, creating unexpected benefits in surprising places. The McKinsey Global Institute estimates that this change alone can improve employee productivity by up to 25%.

Media 9

Media McKinsey Supply Chain Telecommunications 9

Harvard Business Review

APRIL 22, 2015

Scale drove consolidation and globalization of industries throughout the mid-twentieth century and it still does today, such as in steel, airlines, pharmaceuticals, and telecommunications. Scale and efficiency are mostly about competing by lowering costs.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Harvard Business Review

JANUARY 7, 2013

We even hear it from our clients in the international market, such as regional telecommunications companies, who see a "unified user experience strategy" like Apple's as a sign of status. Companies like GE and Bloomberg are recruiting leading designers to build UX capabilities at a corporate level.

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

MAY 8, 2012

But a solution could come by following the example of the lean, agile, and India-based company Bharti AirTel Limited. Bharti is the largest telecommunications services provider in India. In a rapidly changing industry ecosystem, heavy investments in hard infrastructure can burden balance sheets and limit flexibility.

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

JULY 9, 2012

According to a report put out by Greenpeace in April , the electricity demand of data centers and the telecommunications network is rivaling that of most nations. But renewable energy wasn't," said Dean Nelson, eBay's senior director of Global Foundation Services. China, Russia, and Japan.

Energy 15

Energy Efficiency Industry Telecommunications 15