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You Need a Transformational Business Coach

Lead Change Blog

Today, as cycles of technology, market conditions, and competitive environments continue to accelerate, responding in an agile and flexible fashion to that world requires clarity, more than ever before. I worked with another client planning fast growth for his telecommunications business. Experience. I have started up companies.

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4 Ways to Become a Better Learner

Harvard Business Review

The CEO sitting across from me is explaining how he and the other executives of a telecommunications firm were caught off guard by a new technology that disrupted the firm’s business. ” To sustain success, you must develop learning agility. What is Learning Agility? How Do You Develop Learning Agility?

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A Brief History of the Ways Companies Compete

Harvard Business Review

Scale drove consolidation and globalization of industries throughout the mid-twentieth century and it still does today, such as in steel, airlines, pharmaceuticals, and telecommunications. In the early 1980s, a new way of competing broke on to the world stage: the quality movement, with the deification of W. Insight Center.

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Scaling Your UX Strategy

Harvard Business Review

In business today, "user experience" (or UX) has come to represent all of the qualities of a product or service that make it relevant or meaningful to an end-user — everything from its look and feel design to how it responds when users interact with it, to the way it fits into people's daily lives.

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Telecom's Competitive Solution: Outsourcing?

Harvard Business Review

But a solution could come by following the example of the lean, agile, and India-based company Bharti AirTel Limited. Bharti is the largest telecommunications services provider in India. In a rapidly changing industry ecosystem, heavy investments in hard infrastructure can burden balance sheets and limit flexibility.

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Platforms Are the New Foundation of Corporate IT

Harvard Business Review

This infrastructure sits on top of a publicly available substructure of assets and resources — telecommunications and the Internet, for example. CIOs need to provide infrastructure at a lower cost and with more agile capability. Financially, infrastructure is simply too expensive and consumes too much in its present form.

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How Advertisers Can Maximize Mobile Conversions

Harvard Business Review

Telecommunications (phone, Internet, cable TV). And since mobile campaigns are so agile, you can have your campaigns timed to match your call center or sales agent resources. Quality vs. Frequency: What''s Your Mobile Strategy? They include: Financial services (i.e., credit cards). Insurance (home, life, auto).