article thumbnail

What Big Companies Get Wrong About Innovation Metrics

Harvard Business Review

But innovation executives who had been in the role for two or more years almost universally said that they have moved away from more generic activity measures — like how many people had participated in a company crowdsourcing initiative — and toward more specific impact measures that matter to the CEO or COO.

article thumbnail

Should Your CIO Be Chief Digital Officer?

Harvard Business Review

Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services. The CIO of an apparel company participates in digital decisions and supports digital initiatives while keeping the company''s traditional IT unit running smoothly. Others gain new responsibilities in strategy, M&A integration, or innovation.

CIO 8