Harvard Business Review

MAY 20, 2016

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. The head of operations chimed in: His five most recent checkouts had complained about breakfast, and the cost of compensating guests for disappointing experiences was getting out of control. Insight Center.

Operations 8

Operations Hotels Finance Process 8

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

NOVEMBER 9, 2016

Efficiencies gained in human resources and housekeeping can free frontline unit managers and clinical staff to spend more time at the patient’s bedside. Without such clearly defined standardized work for the day-to-day operations manager, two things happen. First, systems revert to previous behaviors and processes.

Health Care 8

Health Care System Metrics Operations 8

Harvard Business Review

JANUARY 27, 2017

He explained why he thinks so in a recent HBR article.) In reality, “handoffs” and transitions prove to be significant operational problems. They’re analogous to autonomous resources, as opposed to human resources, departments. These distinct approaches enjoy demonstrable real-world success.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 31, 2017

The banks that have nearly completed their regulatory agenda have a head start, since they can free up more financial and human resources to address evolving technology. Investment banks are also required to have a more stable funding base, with enough liquid assets to survive longer periods of stress.

Banking 8

Banking Crisis Bottom-up Compliance 8

Harvard Business Review

JULY 24, 2018

At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. How companies are using artificial intelligence in their business operations. It came from a leader within the practice. Insight Center.

Technology 8

Technology Talent Management Process Management 8

Ask Atma

MAY 20, 2012

E.g. take a team of developers to tour an abattoir, take the human resource team to a museum exhibit on ancient Egypt, or take legal on an outing to a flower show. Fortitude – tolerance for stress, uncertainty, or chaos. 5) Operational Transparency -. Openness – willingness to explore and to change.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

JANUARY 23, 2015

Reduce stress. Candidates find job interviews stressful because of the many unknowns. But “when people are stressed they do not perform as well,” says Sullivan. . Hiring Article. Do: Lower your candidates’ stress levels by telling them in advance the kinds of questions you plan to ask.

How To 8

How To Stephenson Stress Case Study 8

Harvard Business Review

MARCH 31, 2016

Health assessments typically involve asking employees questions about modifiable risks, such as smoking behavior, physical inactivity, poor diet, and high stress levels. Administering health risk assessments only. There are a few simple ways to start doing this.

Planning 8

Planning Incentives ROI Long-term 8