Harvard Business Review

JUNE 28, 2016

As prescribed in the commonly used responsibility models — RACI, RAPID, and the others — accountability should fall to one (and only one) person per item, even if the work involved requires input and contributions from others.

RACI 12

RACI Consensus Delegation Team 12

Harvard Business Review

FEBRUARY 25, 2016

Take advantage of one of the many good models out there, such as RACI , to help you define various roles and responsibilities from start to finish. We’re not suggesting you include everybody, but typically the more people you consult the stronger their support will be, even if things don’t go in their favor.

RACI 8

RACI Consultative Delegation Follow-up 8

Harvard Business Review

MARCH 29, 2016

A few years ago, domain registrar and web hosting company GoDaddy was known for its racy ads featuring NASCAR driver Danica Patrick and The Biggest Loser star Jillian Michaels. Arm them with great content — images, stories, videos, tweets, GIFs, articles — encourage them to share, and amplify their efforts.

Reputation 8

Reputation Company Cost RACI 8