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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

These Human Resource leaders represent the top 25 human resources leaders shaping careers, culture, and talent at the world’s most innovative people driven companies. In working with Tim over the years I can vouch for his “ people first” leader mindset. “What makes a great CHRO, great?

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June 2015 Leadership Development Carnival

Lead Change Blog

Welcome to the June 2015 edition of the Leadership Development Carnival. Along with this sun-drenched opportunity to take a breath, we also are sending along links from 20 leaders to warm up your thoughts on leadership. Some of this month’s posts deal with perpetual leadership topics, such as trust.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Set up a simple workflow to manage customer requests. This won’t be a “Chief Customer Officer” or a “Customer Success Manager.”

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For Women and Minorities to Get Ahead, Managers Must Assign Work Fairly

Harvard Business Review

The numbers of women and people of color in leadership roles are still staggeringly low across industries. If leaders are going to make a dent in their organizations’ diversity problems, they have to address this disparity. For an industry-specific list see the HBR article, “ Hacking Tech’s Diversity Problem.”).

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Why Europe Tops 2015’s List of Global Risks

Harvard Business Review

The Sony hack by North Korea. Clearly the economics of Europe are better than they were in the teeth of the Eurozone crisis. So the economics are better, but the politics are worse – and they’re worse on every front. It should have been 80/20 in the other direction. Russia and Ukraine. Iran and Syria.