Attrition Conference Operations Report 
Harvard Business Review
SEPTEMBER 27, 2011
When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Last year I was at an HR conference where someone asked "What is YouTube?") Do you know the impact attrition has on your customer satisfaction and your ability to grow? Does your CHRO use a smart phone?
Harvard Business Review
SEPTEMBER 26, 2011
There is a clear and growing divide among global companies operating in China. Equally important is the fact that your China results are now reported in every top management meeting. Depending on what you choose, your strategy on talent management in China will be one of the legacies or liabilities of your operational strategy here.
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