Attrition Goal Technology Tourism 
Harvard Business Review
OCTOBER 25, 2017
A focus on solutions might mean they figure out how to help you reach your goal weight. Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard.
Harvard Business Review
OCTOBER 23, 2017
We are working with a large travel and tourism firm to introduce a system for real-time employee feedback. However, when it comes to change, few track performance from project to project beyond knowing which ones met their goals. Are some managers better than others at delivering messages to employees? Which stakeholders are involved?
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