Strategy Driven

JUNE 13, 2021

Mechanics are a vital part of the team; their role in maintaining equipment and vehicles across such a large geographic area is essential. The Division’s leadership team decided to incentivize professional achievement through well-established and respected Automotive Service Excellence (ASE) benchmarks with financial adjustments.

Operations 80

Operations Succession Automotive Incentives 80

Harvard Business Review

NOVEMBER 25, 2013

It doesn’t need to be complicated; in one company, a marketing department saved 20 percent after simply benchmarking the money they were spending on external agencies. And at another — a consumer packaged goods company — a series of strong brands had evolved in separate silos.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

DECEMBER 17, 2014

Our work with dozens of companies teaches us that individuals on the leadership team often have very different targets in mind. So it’s wise to start the exercise by asking all team members to write down their views of your firm’s revenue target. You can also use publicly available industry benchmarks.

Innovation 10

Innovation Company Venture Capitalist Business Model 10

Harvard Business Review

OCTOBER 27, 2011

For example, a bank with millions of customers should have a higher ratio of talking to listening than a supplier of braking systems to automotive OEMs which may have less than twenty. Some may argue that such a measure will be meaningless without any external benchmarks to relate it to.

Marketing 11

Marketing Automotive Advertising Benchmarking 11