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Competing in the Age of AI

Leading Blog

The goal of the operating model is to deliver value at scale, to achieve sufficient scope, and to respond to changes by engaging in sufficient learning. The authors provide case studies from the travel industry to the retail, entertainment, and automotive industries. The operating model is how that is accomplished.

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Lessons for Leaders from Decisions that Changed History

Skip Prichard

Where is leadership when we need it? In sixteen historical studies, Jan-Benedict Steenkamp reveals lessons for today’s leaders from decisions that changed history. “Leadership is the ability of an individual to influence others to achieve a common goal.” –Jan-Benedict First, leadership is relational.

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Employee Relationships is a Serious Employer Responsibility

HR Digest

By emphasizing well-being and a holistic approach to work, the company has become a frequently cited case study of quality employee relations in HRM. A Garter study indicated that employee experience was a top priority for 47 percent of HR leaders and it is important for us to explore why.

Schein 98
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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

And the sheer complexity of building cars also plays a role — David Cole, the former head of the Center for Automotive Research (and son of a former GM president), insists that this is really what’s behind the ignition switch error and why it was so hard for the company to get to the bottom of the problem. .”