Leading Blog

JANUARY 27, 2020

The goal of the operating model is to deliver value at scale, to achieve sufficient scope, and to respond to changes by engaging in sufficient learning. The authors provide case studies from the travel industry to the retail, entertainment, and automotive industries. The operating model is how that is accomplished.

Operations 288

Operations Industry Learning-by-Doing Automotive 288

HR Digest

SEPTEMBER 14, 2023

By emphasizing well-being and a holistic approach to work, the company has become a frequently cited case study of quality employee relations in HRM. A Garter study indicated that employee experience was a top priority for 47 percent of HR leaders and it is important for us to explore why.

Schein 98

Schein Industry Long-term Automotive 98

Harvard Business Review

OCTOBER 31, 2012

While Blue Sky is an SOE, I think they really want to differentiate themselves, and they're willing to use a lot of our technology.". The only person not applauding was Wang Xiguo, the engineer who had led the development of Prime's power train technology. The workers standing near him applauded. But we play in the real world.

Case Study 8

Case Study Technology Tacit Knowledge Engineering 8

Harvard Business Review

JUNE 5, 2014

And the sheer complexity of building cars also plays a role — David Cole, the former head of the Center for Automotive Research (and son of a former GM president), insists that this is really what’s behind the ignition switch error and why it was so hard for the company to get to the bottom of the problem.

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8