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CEOs Sometimes Need Outside Help

Harvard Business Review

Edmondson, and Herman B. He had the critical but delicate leadership role of facilitating networks of internal and external technicians, specialists, and managers to address final technical problems and approve launches in the wake of the Columbia disaster in 2003. Collaboration Leadership' As Faaiza Rashid, Amy C.

CEO 8
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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

And the sheer complexity of building cars also plays a role — David Cole, the former head of the Center for Automotive Research (and son of a former GM president), insists that this is really what’s behind the ignition switch error and why it was so hard for the company to get to the bottom of the problem.